HP Customer Incident Data Warehouse
Client / Funders
Hewlett Packard (HP)
HP offers a variety of data storage, online storage, and converged storage products, solutions, and services for business and enterprise businesses.
With a reduced time-frame due to the Fiscal Year close, HeadSpin developed “OneView”, which is a HP Customer Incident Data Warehouse providing a handle into 5 different systems of data, allowing users to report on key metrics, search on complex criteria, normalize data through backend fuzzy-logic and learning, and gain invaluable access into a snapshot of a customer in real-time.
*This is an Internal Application with no access to the Public