HP Customer Incident Data Warehouse


HP OneView

Client / Funders

Hewlett Packard (HP)

Project Overview

HP offers a variety of data storage, online storage, and converged storage products, solutions, and services for business and enterprise businesses.

With a reduced time-frame due to the Fiscal Year close, HeadSpin developed “OneView”, which is a HP Customer Incident Data Warehouse providing a handle into 5 different systems of data, allowing users to report on key metrics, search on complex criteria, normalize data through backend fuzzy-logic and learning, and gain invaluable access into a snapshot of a customer in real-time.

*This is an Internal Application with no access to the Public


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